About the Rolethe company's mission is to be the place where people come to Go Anywhere - and in 2026, some of our most important growth opportunities are: (1) enabling older adults to move safely, confidently, and independently and (2) increasing the share of women drivers on our platform to power industry-leading products like Women Preferences.What You'll DoOwn end-to-end programs: Lead Product Operations initiatives for women earners and senior-focused mobility from opportunity identification through rollout, iteration, and global scaleShape vertical strategy: Partner with Product to define and operationalize segment strategy, use cases, target metrics, and user feedback loops for older adults and women driversBuild GTM models: Define go-to-market plans, operating structures, and scalable playbooks that enable products to launch safely and expand globallyAdvise on global feasibility: Evaluate products and features against regional operational realities, regulatory constraints, and local market nuancesDrive cross-functional alignment: Lead alignment across Product, Engineering, Data Science, Legal, Policy, Support, and Operations to ensure high bars for trust, safety, accessibility, and reliabilityManage complex rollouts: Project-manage end-to-end launch plans, ensuring market readiness across global operations and regional partner teamsAnalyze performance & iterate: Track core product and business metrics to identify adoption barriers, performance gaps, and actionable roadmap insightsAdvocate for the user: Act as the voice of operations and end-users, balancing empathy-driven design with operational rigor and scalabilityBasic Qualifications7+ years of experience in product operations, operations, strategy & operations, management consulting, or an analytical roleDemonstrated experience owning complex,



cross-functional initiatives within a defined product vertical or customer segmentStrong analytical skills, including SQL proficiency or equivalent analytical experience evaluating success metrics and user outcomesProven track record supporting large-scale, global or multi-region product rolloutsExperience defining and running operational models, frameworks, and scalable processesPreferred QualificationsExperience working on verticalized, segmented, or demographic-specific productsFamiliarity with products serving earners, older adults, caregivers, or assisted servicesStrong business acumen with the ability to articulate how product decisions impact adoption, retention, and long-term growthComfort balancing empathy-driven design with operational rigor and general scalabilityReady to ride?This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.Offices remain key to collaboration and the company's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full time in-office presence. Ask your Recruiter for details about this role's requirements.the company is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.#J-18808-Ljbffr

📌 Lead, Product Operations Manager (Santiago)
🏢 Uber
📍 Santiago