Location: Santiago, Chile

Time Type: Full time

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development, Public SectorOverview Mastercard’s Public Sector focuses on bringing together the company’s products, services, data capabilities and broader ecosystem to help public institutions address key challenges, including financial inclusion, citizen services, economic development, digital transformation and public sector operational excellence.

The Director, Services Business Development, Public Sector will be responsible for developing and executing the Services growth strategy for public sector clients and public banks across the assigned markets. The successful candidate will identify and prioritize client and solution opportunities, establish relationships with senior decision-makers, build a strong pipeline and manage opportunities through the complete sales cycle. This includes prospecting, opportunity qualification, solution development, proposal preparation, commercial negotiation, contracting and, when appropriate, supporting the transition into delivery. The position will work closely with public sector team, country managers, account teams, public policy, product,



delivery and regional and general Services teams to align Mastercard’s capabilities with public sector priorities and deliver measurable value for clients.

Key Responsibilities

Public Sector strategy and market development

- Support the development and execution of the Public Sector Services strategy for the assigned markets, based on a strong understanding of local and regional public sector priorities.
- Identify and prioritize public sector institutions, public banks, buying centers, stakeholders and solution opportunities with the greatest strategic and commercial potential.
- Develop market engagement plans that include prioritized clients, stakeholder relationship maps, revenue opportunities, solution propositions and clear success metrics.
- Translate market and client needs into scalable commercial opportunities for Mastercard’s products, data, analytics, consulting and professional services.
- Contribute to Mastercard’s transition from reactive solution selling toward structured and strategic Public Sector engagement programs.

Business development and revenue growth

- Originate new business opportunities with public sector agencies, public banks and other public institutions.
- Build and maintain a robust pipeline of Services opportunities, driving qualification, progression, conversion and revenue realization.




- Take co-ownership of the end-to-end sales process, from prospecting and initial client engagement through proposal development, negotiation and execution of commercial agreements.
- Achieve agreed sales targets, revenue objectives and pipeline goals.
- Expand existing client relationships by identifying new needs, use cases, buying centers and opportunities to position additional Mastercard capabilities.
- Develop sustainable and scalable revenue models that can be replicated across clients and markets when appropriate.

Senior client engagement

- Build trusted relationships with senior public sector officials, executives of public banks and other key Public Sector stakeholders.
- Engage clients consultatively to understand their strategies, priorities, operating models, challenges and desired outcomes.
- Position Mastercard as a strategic partner by connecting client priorities with relevant products, services, data assets and ecosystem capabilities.
- Develop compelling client value propositions and innovative solutions that address complex public sector challenges.
- Influence senior decision-makers and create visibility into future strategic and commercial opportunities.
- Represent Mastercard in strategic client conversations, industry forums and relevant Public Sector engagements.

Opportunity orchestration and cross-functional collaboration

- Orchestrate non-commercial, pre-commercial and commercial engagements across Mastercard, ensuring alignment among market, regional and global stakeholders.
- Collaborate closely with country managers, account and business development teams, public policy, product specialists, consultants

📌 Director, Services Business Development, Public Sector (Santiago)
🏢 Mastercard US
📍 Santiago