- Full-time

Job Description

About This Job

NielsenIQ (NIQ) is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. By combining advanced analytics with unparalleled measurement capabilities, NIQ helps retailers and manufacturers make smarter decisions and unlock sustainable business growth.

The Industry Insights team, within Customer Success, is responsible for transforming data into strategic recommendations that help clients grow their businesses. By leveraging NIQ’s broad portfolio of solutions, the team partners closely with manufacturers and retailers to generate actionable insights, strengthen client relationships, and maximize the value delivered through our services.

The Consumer Panel Insights Coordinator (Market Intelligence) plays a critical strategic role as the Consumer Panel Services (CPS/HomeScan) subject matter expert for the Chilean market. This position is responsible for driving excellence in CPS-related initiatives, fostering the integration of CPS and RMS insights, and supporting client retention and business growth through consultative engagement. Acting as a trusted advisor to both internal stakeholders and external clients, this role provides thought leadership, influences cross-functional decisions, and contributes to the continued development of NIQ’s Full View proposition across manufacturers, retailers, Customer Success, and Sales teams.

Responsibilities

- Serve as the primary Consumer Panel Services (CPS/HomeScan) subject matter expert for the Chilean market, ensuring the highest level of expertise and best practices across the organization.




- Act as a trusted advisor and strategic consultant to manufacturers and retailers, translating consumer and market data into actionable business recommendations.
- Lead and support executive-level client engagements, delivering compelling narratives and insights that strengthen relationships and demonstrate the value of NIQ solutions.
- Drive the integration of CPS and RMS insights, promoting NIQ's Full View proposition and ensuring cohesive, client-centric recommendations.
- Partner closely with Customer Success, Sales, Retail, and Manufacturer teams to identify opportunities for client retention, business growth, and solution expansion.
- Influence strategic decision‑making across functions by providing expert guidance on CPS methodologies, industry trends, and client needs.
- Support commercial initiatives, proposals, and business reviews by contributing CPS expertise and helping develop growth opportunities within existing accounts.
- Build organizational capability by sharing knowledge, mentoring colleagues, and fostering the adoption of CPS best practices throughout the business.
- Collaborate with regional and general stakeholders to align methodologies, enhance service delivery, and contribute to the ongoing evolution of NIQ's Consumer Panel Solutions.

#LI-Hybrid

Qualifications

- Bachelor's degree in Business Administration, Marketing, Economics, Statistics,



Engineering, or related fields.
- Strong experience in Consumer Panel Services (CPS), HomeScan, Household Panel, Consumer Insights, Market Research, or related areas.
- Proven experience working directly with FMCG manufacturers and/or retail clients.
- Advanced English proficiency.
- Strong consultative and client‑facing skills, including interactions with senior stakeholders.
- Ability to translate complex data into compelling business stories and strategic recommendations.
- Experience presenting insights and business cases to clients or leadership teams.
- Strong commercial mindset with the ability to identify growth opportunities and support business retention.
- Ability to influence stakeholders across multiple functions and levels.
- Experience working in matrix and cross-functional environments.

Additional Information

Job ID:R26_0014898

- Flexible working environment
- Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job‑related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to

📌 Consumer Panel Insights Coordinator (Santiago)
🏢 Nielseniq
📍 Santiago