At Knight Shift, we connect talent with opportunities to support international clients. We value teamwork, reliability and people who care about doing a good job.

We’re looking for an IT Support Technician to support an international client based abroad. If you enjoy solving everyday IT problems and helping people, we’d like to hear from you.

What you’ll do

• Help users by phone, email, chat and remote support tools.

• Troubleshoot common issues with Windows, Microsoft 365, printers and business applications.

• Keep support tickets updated and users informed.

• Pass more complex issues to the right team, sharing the information they need.

• Document useful solutions and share them with your teammates.

What we’re looking for

• Experience supporting users with Windows and Microsoft 365, including Outlook, Teams, OneDrive and SharePoint.





• Clear communication and a friendly, helpful approach.

• Good organisation and the ability to follow up on requests.

• Familiarity with ticketing systems and remote support tools.

Nice to have

• Experience in an IT service provider or a busy support environment.

• Familiarity with ticketing tools.

• Basic knowledge of Intune, Active Directory or networking.

• IT studies or relevant Microsoft or ITIL certifications.

What we offer

• An evening work schedule.

• Health insurance and discounts.

• Work equipment provided.

• The opportunity to support an international client and work alongside a collaborative team.

Interested? Apply now!

📌 IT Service Desk Technician (Level 1) (Santiago)
🏢 Knight Shift Solutions
📍 Santiago