Job Description
• Facilitate and support teams in the effective adoption and application of Agile methodologies and practices.
• Lead and facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives.
• Work closely with Product Owners and development teams to ensure effective sprint planning and execution.
• Identify impediments, risks, and dependencies, supporting their management and resolution.
• Promote team self-management, collaboration, and continuous improvement.
• Monitor sprint progress and support the tracking of Agile metrics and performance indicators.
• Facilitate communication between technical teams, business areas, and other stakeholders.
• Support Product Owners with Product Backlog management and refinement.
• Identify opportunities to improve processes, team dynamics, and ways of working.
• Promote an Agile mindset and contribute to the adoption of best practices across the organization.
• Facilitate retrospectives and help teams define actionable continuous improvement plans.
• Support teams in conflict resolution and the removal of blockers that may impact delivery. Requirements
• 2 to 4 years of experience as a Scrum Master or in similar Agile roles.
• Experience working with software development teams or technology projects.
• Solid understanding of Scrum and Agile methodologies.
• Experience facilitating Scrum ceremonies and Agile team dynamics.
• Experience working directly with Product Owners, Developers, QA teams, and business stakeholders.
• Ability to identify and manage impediments, risks, and dependencies.




• Knowledge of Agile metrics and team performance tracking.
• Experience with tools such as Jira, Confluence, Azure DevOps, or similar platforms.
• Strong communication, facilitation, and conflict-resolution skills.
• Ability to work effectively with multidisciplinary teams and different stakeholders.
• Results-oriented mindset with a strong focus on collaboration and continuous improvement. Nice to Have
• Certifications such as PSM, CSM, SAFe Scrum Master, or equivalent.
• Experience participating in Digital Transformation projects or programs.
• Knowledge of Kanban and other Agile frameworks.
• Experience working with geographically distributed or international teams.
• Experience in complex technology environments.
• Intermediate to advanced English proficiency. Benefits
• Comprehensive health and life insurance.
• "Your World, Your Office" benefit: work from anywhere you choose up to three times per year.
• Vacation bonus.
• Paid day off on your birthday.
• Childbirth bonus.
• Christmas gift card.
• Bicycle parking facilities.
• Versátil work arrangements in accordance with company policies and statutory leave entitlements.
• Casual dress code.
• Company-sponsored and WeWork social events.
• Complimentary healthy snacks in the office.
• English language learning scholarships.
• Access to Udemy training and professional development courses.
• Exclusive discounts with partner merchants.
• Additional discounts and financial benefits through Caja Los Andes.
• Occupational Health and Safety coverage through IST (Occupational Safety Institute).

📌 Scrum Master (Santiago)
🏢 CONKORD
📍 Santiago