Reservations Executive – Maternity Leave Cover (Temporary Position) Awasi Portfolio | Santiago de Chile, Chile

At Awasi, we redefine luxury through highly personalized experiences, intimate lodges, and a deep connection to each destination. Every journey is crafted around the guest, and it all begins long before arrival.

We are looking for a Reservations Executive to cover a maternity leave for an estimated period of 6 months . In this role, you will manage reservations across the full Awasi portfolio, shaping the pre-arrival experience and making sure every reservation reflects the care, precision, and personalization that define our brand.

About the Position

- Type: Temporary, full-time, maternity leave cover
- Estimated duration: 6 months
- Start date: December 2026
- Location: Santiago de Chile, Chile

The Role

As Reservations Executive , you will manage reservations and oversee the entire pre-arrival journey, from the first interaction to the guest’s arrival at our lodges.

Key Responsibilities

Reservations & Pre-Arrival Excellence

- Ensure all reservations are accurate, complete, and aligned with Awasi standards
- Oversee payment processes and compliance with commercial policies
- Guarantee the quality and integrity of guest information (preferences, special requests,



travel details, etc.)
- Anticipate needs and prevent operational or service issues before arrival

Guest Experience & Personalization

- Make the pre-arrival experience a defining part of the guest journey
- Coordinate personalized experiences and external services
- Ensure clear and inspiring communication with guests about their stay

Why Join Awasi

You will be part of a company that values individuality, in its guests and in its people. At Awasi, no two experiences are the same, and neither is your impact. Even as a temporary role, this position is a unique opportunity to shape a critical part of the guest journey across our portfolio.

What We’re Looking For

- Experience in boutique hotels, luxury lodges, or high-end hospitality (strongly preferred)
- Fluent English (mandatory) ; Portuguese is a plus
- Strong analytical, organizational, and problem-solving skills
- Availability for a fixed-term period

Key Competencies

- Exceptional attention to detail and operational excellence
- Clear, structured, and professional communication
- Proactive mindset with strong anticipation skills
- Deep sensitivity to guest experience and brand identity

Incentivos

📌 Reservations Executive_Awasi Santiago de Chile
🏢 Awasi
📍 Santiago