Reservations Executive – Maternity Leave Cover (Temporary Position)
Awasi Portfolio | Santiago de Chile, Chile At Awasi, we redefine luxury through highly personalized experiences, intimate lodges, and a deep connection to each destination. Every journey is crafted around the guest, and it all begins long before arrival. We are looking for a Reservations Executive to cover a maternity leave for an estimated period of 6 months. In this role, you will manage reservations across the full Awasi portfolio, shaping the pre-arrival experience and making sure every reservation reflects the care, precision, and personalization that define our brand. About the Position Type: Temporary, full-time, maternity leave cover Estimated duration: 6 months Start date: December 2026 Location: Santiago de Chile, Chile The Role As Reservations Executive, you will manage reservations and oversee the entire pre-arrival journey, from the first interaction to the guest’s arrival at our lodges. Key Responsibilities Reservations & Pre-Arrival Excellence Ensure all reservations are accurate, complete, and aligned with Awasi standards Oversee payment processes and compliance with commercial policies Guarantee the quality and integrity of guest information (preferences, special requests, travel details,



etc.) Anticipate needs and prevent operational or service issues before arrival Guest Experience & Personalization Make the pre-arrival experience a defining part of the guest journey Coordinate personalized experiences and external services Ensure clear and inspiring communication with guests about their stay Why Join Awasi You will be part of a company that values individuality, in its guests and in its people. At Awasi, no two experiences are the same, and neither is your impact. Even as a temporary role, this position is a unique opportunity to shape a critical part of the guest journey across our portfolio.

Requisitos

What We’re Looking For Experience in boutique hotels, luxury lodges, or high-end hospitality (strongly preferred) Fluent English (mandatory); Portuguese is a plus Strong analytical, organizational, and problem-solving skills Availability for a fixed-term period Key Competencies Exceptional attention to detail and operational excellence Clear, structured, and professional communication Proactive mindset with strong anticipation skills Deep sensitivity to guest experience and brand identity

Incentivos

📌 Reservations Executive_Awasi Santiago de Chile (Región Metropolitana)
🏢 Awasi
📍 Región Metropolitana