As aProduct Merchandising Lead, you act as the main link between product merchandising, commercial teams, and allocation functions—ensuring accurate stock planning, demand transparency, and efficient replenishment across markets.
You oversee allocation and inventory flows, support decision‐making with data insights, and help deliver the right products to the right locations at the right time.
WHAT YOU DO
Act as Contact point and partner-up with Sales Market Commercial teams on stock and inventory topics to facilitate strong commercial execution in Sales Markets
Drive transparency/ consistency and secure sharing of best practices across Sales Markets on product merchandising/ commercial execution
Challenge Sales Markets' bottom-up demand plans from a stock-level perspective (only if needed or upon request)
Support Sales Markets in setting and adjusting price maps to reflect local competition and stock positions
Responsible for the forecasting of supply in relation to demand, sharing insights and corrective measures
Decide and provide Sales Markets articles for final sale/ clearance, as well as for special campaigns per channel
Decide and provide markdowns (pricing) in collaboration with Inventory Optimization Leads (who provide analyses) and other inventory management measures to Sales Markets (e.g., markdowns if sell-through deviates from other markets)
Follow up and forecast R&D; for Sales Markets
Capture learnings from exit and liquidation cycles to inform future pre-season plannings/ buying quantifications
Act as the key point of contact for assigned SMs and warehouses on all allocation, replenishment, and stock management topics
Follow up stock on Sales Market level and review stock-balancing scenarios within a Planning Market (based on analyses provided by Inventory Leads)
Responsible for the initial allocation from warehouses to stores in line with Sales Market plans (in target state, via AB2.0)
Responsible for adjustments to replenishment speed and setting replenishment blocks or stops for seasonal stock/ predictable demand
Set backstock list for articles that needs to be removed from the shopfloor/ pick locations
Create transparency on incoming deliveries/ stock status to SM Commercial teams and Store Managers through regular stock update reports
WHO
YOU ARE
Education
Bachelor's or Master's degree or similar in Supply Chain Management, Logistics, Business Administration, Economics, Data Analytics, or a related quantitative field
Skills
Commercial expertise: Solid understanding of retail and product merchandising processes
Analytical capabilities: Able to interpret sell-through and stock reports to identify improvement areas
Communication skills: Clear communication and collaboration skills across Markets and Continent teams
Tool proficiency: Good command of Excel and interest in BI tools (e.g.; Power BI)
Attention to detail: Detail-oriented; ensures high data accuracy in article tracking and reporting
Experience
2–4 years in product merchandising, retail planning, or commercial operations within retail, fashion, or FMCG
Additional Information
November 12, ****.
Fluency in English is a mandatory requirement and will be assessed.
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📌 Product Merchandising Lead Cl/Pe/Uy/Py (Santiago)
🏢 H&M
📍 Santiago