Customer Service Invoicing Lead (Valparaíso)

Customer Service Invoicing Lead (Valparaíso)

02 nov
|
Hapag Lloyd
|
Valparaíso

02 nov

Hapag Lloyd

Valparaíso

Hapag-Lloyd AG in Chile seeks a Customer Service Team Lead to coach and develop staff, conduct performance reviews, and ensure adherence to HL standards. The role emphasizes process communication and staff training within a dynamic shipping environment.

The successful candidate will drive invoicing accuracy, manage escalations, and monitor KPI performance while coordinating with cross-functional teams and maintaining compliance with policies and local regulations.

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📌 Customer Service Invoicing Lead (Valparaíso)
🏢 Hapag Lloyd
📍 Valparaíso

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