Patagonia Sales Consultant (Travel)
- Chile

Salary:
base salary of £22,000 GBP + uncapped sales bonus + £1,800 GBP annual company bonus | OTE £25,800+ GBP per annum

Location:
Remote – Chile Hours: Full-time, 37.5 hours per week About Swoop We are a global community of over 100 adventure travel enthusiasts
- ex-guides, avid travellers, and those with an adventurous spirit
- spanning five continents. Since 2010, we’ve helped more than 15,000 people experience the trip of a lifetime in Antarctica, Patagonia and the Arctic. Our success is rooted in our intimate knowledge of these incredible regions, our deep care for their preservation, our commitment, as a B Corp, to doing what’s right for people and the planet and, above all, our connectedness as a global team.

About the role
We’re looking for someone with at least two years of customer-facing travel sales experience who brings a strong mix of sales skills, excellent communication and a genuine passion for the outdoors and adventure. If you’re a keen hiker, solo explorer or someone who loves getting off the beaten path, you’ll likely feel right at home talking about Patagonia. Ideally, you'll have experience selling travel directly to travellers, rather than through agents or third parties. You’ll be confident in your ability to influence, guide and convert customers, using a consultative, customer-first approach to help them find the right trip for their needs. Strong Patagonia destination knowledge is essential. You'll either have direct experience selling Patagonia trips or have travelled extensively throughout the region, developing excellent first-hand knowledge of destinations such as Aysén, Los Glaciares, the Chilean Lakes, Tierra del Fuego or Torres del Paine. Whichever route you've taken, you'll bring at least two years of experience selling holidays and the confidence to turn your destination knowledge into meaningful conversations with customers. Above all, we’re looking for someone who can demonstrate strong sales skills, commercial instincts and a genuine enthusiasm for Patagonia, alongside the ambition and drive to learn, develop and grow into a future Sales Specialist.

Key responsibilities

- Manage and Convert New EnquiriesRespond promptly to inbound leads, qualifying prospects, understanding their travel goals, and guiding them toward a tailored Patagonia adventure.
- Own the Full Sales JourneyTake customers from initial enquiry through to booking—building trust, shaping trip ideas, refining proposals, and closing the sale.




- Inspire with Destination ExpertiseUse your knowledge of Patagonia and your own passion for travel and the outdoors to educate and excite individual travellers, helping them navigate regional options and make informed decisions.
- Craft Clear, Compelling ProposalsTranslate customer needs into persuasive written proposals and trip outlines that lead to conversion.
- Communicate with Confidence and WarmthDeliver high-quality, persuasive communication via video call, phone, and email that reinforces value and builds long-term trust.
- Adapt and Improve ContinuouslyActively seek feedback, apply learning, and refine your sales approach to meet goals and progress professionally.
- Maintain CRM ExcellenceKeep customer records up to date with accurate notes, status updates, and follow-ups to ensure a seamless sales process and team alignment.
- Collaborate Across TeamsWork closely with operations, product, and marketing teams to ensure customer expectations are aligned with deliverables.
- Understand and embody Swoop’s four sustainability priorities and embed in your day-to-day responsibilities, decision making, and collaboration. About you
- You have at least two years’ experience in travel sales, ideally selling directly to travellers and supporting them in choosing the right trip for their needs.
- You have direct experience selling Patagonia trips with knowledge of regions such as Aysen, Los Glaciares, Chilean Lakes, Tierra del Fuego or Torres del Paine; or you have travelled extensively throughout Patagonia and developed strong first-hand destination knowledge, alongside at least two years’ experience selling holidays.
- You’re passionate about travel and adventure — whether that’s hiking, solo exploring, or seeking out meaningful outdoor experiences
- You communicate clearly, warmly, and professionally across video, phone, and email.
- You build rapport and trust easily, listening actively and putting the customer’s needs first.
- You’re open to feedback, eager to develop your sales skills, and motivated to grow into a Sales Specialist.
- You write confidently and know how to use follow-ups and proposals to reinforce value and move the conversation forward.
- You’re fluent in written and spoken English, with strong communication skills for an international audience.
- You stay organised,



follow processes, and manage multiple enquiries with accuracy and attention to detail.
- You’re reliable and resilient—even during busy or uncertain periods.
- You’re collaborative, values-driven, and aligned with Swoop’s mission of sustainability, adventure, and exceptional service. Employment details Salary & Compensation:
- Base

Salary:
£22,000 per annum
- Sales Bonus: £2,000 per annum (uncapped)
- Company Bonus: £1,800 per annum
- On-Target Earnings (OTE): £25,800+ per annum The sales bonus is uncapped, providing the opportunity to earn above the stated OTE through strong sales performance. Holiday:
- Twenty-five days paid holiday, in addition to your birthday and public holidays

Working Hours
: This is a full-time role working 37.5 hours per week.
- Monday to Friday, 9:00am–5:30pm (Chile local time) Weekend Working: All locations will be required to work two weekend days per month (for example, one Saturday and one Sunday). Equivalent time off will be provided during the working week. Some flexibility may be required from time to time to accommodate global customers and business needs. Working Arrangements: This role is remote and open to candidates who currently reside in and have the legal right to work in Chile. We value face-to-face collaboration, training and team building, so occasional visits to our Bristol office may be required. Benefits Include:
- Annual international Swoop Togetherness event
- Annual familiarisation trip to one of our destinations (where applicable)
- Birthday leave
- Paid volunteer leave
- Access to a self-learning and development platform
- Employee Assistance Programme (EAP)
- Cycle to Work scheme
- A supportive, globally connected culture at a certified B Corp where balance, wellbeing and belonging matter
- Remote and versátil working options
- Monthly company bonus scheme
- Plus other great benefits and perks If you feel you’ve got what it takes, please apply now Supporting you to be yourself Swoop is committed to creating a diverse environment and is proud to be an equal opportunity employer for all Swoopers all over the world. All qualified applicants will receive consideration for employment without regard to race, colour, religion, identity or expression, sexual orientation, national origin, disability, age, or veteran status. We support Swoopers to feel they can be absolutely themselves, because only then we will get the best out of each other.

Job Type
Full-time Pay: $29,238,000
- $34,288,200 per year Work

Location:
Remote

📌 Patagonia Sales Consultant (Chile)
🏢 Swoop Travel
📍 Chile