Miratech is seeking a Senior Genesys Cloud Specialist to support Telephony Delivery with a focus on Whats App integration within the contact center platform and IVR enhancements. The candidate will contribute to cross-functional campaigns for Marketing, leveraging SBD and outbound management in Genesys Cloud.
Fluency in Spanish and English is required; 6+ years with Genesys Cloud CX in high-volume environments is expected.
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📌 Senior Genesys Cloud Engineer: WhatsApp & IVR Lead (Remote) (Región Metropolitana)
🏢 Miratech
📍 Región Metropolitana
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