Equifax es donde puedes impulsar tus posibilidades. Si deseas alcanzar tu verdadero potencial, trazar nuevos caminos, desarrollar nuevas habilidades, colaborar con mentes brillantes y tener un impacto significativo, queremos saber de ti. Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are idóneo for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What you’ll do
• Design, develop, and operate high-scale conversational AI applications, virtual agents, and interactive assistants.
• Design, deploy, test, and maintain serverless fulfillment webhooks, microservices, and backend APIs.
• Build, maintain, and automate CI/CD pipelines using Jenkins for building, testing, and deploying virtual agent configurations and fulfillment services.
• Build scalable pipelines for conversational data, telemetry, analytics, and knowledge store integrations (e.g., RAG patterns).
• Apply modern software development practices (serverless computing, microservices architecture, Jenkins CI/CD pipelines, infrastructure-as-code).
• Work across teams to integrate conversational interfaces with enterprise databases, CRMs, and internal systems.
• Triage product or system issues and debug, track, and resolve performance bottlenecks across webhooks and service integrations.
• Manage project priorities, deadlines, and deliverables within a collaborative engineering environment.




• Actively participate in Sprint planning, Sprint Retrospectives, and Agile team activity.
• Collaborate with architects, SRE leads, and other technical leadership on strategic technical direction, guidelines, and best practices.
• Facilitate the adoption of enterprise tools for automated deployment pipeline delivery What experience you need
• Bachelor's degree in Computer Science, Software Engineering, or equivalent experience.
• 5+ years of software engineering experience building scalable, cloud-native solutions.
• 2+ years experience designing, building, and deploying conversational AI solutions using enterprise platforms (e.g., IVR, Dialogflow, Genesys, Nice InContact, AWS Lex, or custom LLM frameworks).
• 3+ years experience writing, debugging, and troubleshooting production code in mainstream languages (e.g., Python, Node.js/TypeScript, Java).
• 3+ years experience with major cloud platforms (GCP, AWS or Azure) using serverless computing or containerized environments.
• Experience deploying and releasing software using Jenkins CI/CD pipelines, containerization, and infrastructure-as-code concepts (e.g., Terraform).
• Experience designing and consuming REST/gRPC APIs, webhooks, and middleware integration patterns. What could set you apart




• Experience in Google CCaaS platform
• AI Tooling & Generative AI: Experience with LLM frameworks (e.g., LangChain, LlamaIndex), agentic architectures, tool/function-calling, vector databases, and prompt engineering.
• Advanced DevOps: Deep expertise customizing Jenkins shared libraries, automated test integration within CI/CD pipelines, and Helm Charts.
• Cloud certification (e.g., AWS Solutions Architect, GCP Professional Architect, or Azure Solutions Architect).
• Experience integrating voice channels, Speech-to-Text (STT), Text-to-Speech (TTS), or telephony platforms (e.g., Twilio, Genesys).
• Deep understanding of automated testing frameworks for conversational flows, webhooks, and REST APIs.
• Self-starter that identifies and responds to priority shifts and complex architecture challenges with minimal supervision. Ofrecemos modalidad de trabajo híbrido, horarios flexibles, días libres adicionales, paquetes integrales de compensación y seguro médico complementario, convenio con gimnasio, beneficios para madres y padres, acceso a nuestra plataforma de aprendizaje en línea, programas de reconocimiento, desarrollo de carrera profesional y un entorno diverso y multicultural, entre otros Equifax fue ranqueado en el top 5 de empresas con mejor desarrollo de carrera por LinkedIn. ¿Estás listo para impulsar tus posibilidades? Aplica hoy y comienza un camino hacia una nueva y emocionante carrera en Equifax, donde puedes marcar la diferencia Primary

Location:
CHL-Santiago-Technology-Center Function: Function
- Tech Dev and Client Services Schedule: Full time

📌 Lead AI Developer (Santiago)
🏢 Equifax
📍 Santiago