We are hiring a senior UX/UI Lead to own the experience and brand of a growing fintech product serving gig workers, freelancers, and small businesses. You will make mobile-first financial journeys clear, fast, and trustworthy for people deciding whether to share sensitive information and apply for short-term financing. This is a hands-on leadership role. You will audit the current experience, prioritize conversion and trust improvements, design and write complete flows, and use AI daily to produce prototypes and functional code. You will create a consistent design system across app, web, email, and social channels, while partnering closely with engineering, product, operations, and founders in a fast-paced remote environment.
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Key Responsibilities
- Audit the current experience, identify the largest conversion and trust problems, and prioritize improvements using evidence.
- Design and write mobile-first flows with real content, complete edge cases, and clear financial information.
- Create and maintain a shared design system across app, web, email, and social channels, using AI to generate, apply, and review system components.
- Use Claude, Claude Design, Claude Code, or comparable AI tools to produce prototypes and implementation-ready code for engineering.
- Propose screen-level conversion improvements, define success metrics, and design experiments that protect application quality as well as volume.
- Conduct customer interviews, A/B tests, funnel analysis, event instrumentation, session reviews, and surveys.
- Work directly with engineering, product,
operations, and founders, defending decisions with evidence and changing direction when better information emerges.
Experience and Skills
- Senior UX/UI Designer or UX/UI Lead with 5+ years of professional experience.
- B2 English level or higher.
- Fluent Spanish and professional written and spoken English.
- Proven daily use of AI tools such as Claude, Claude Design, or Claude Code, with the ability to show prompts, validate outputs, and identify errors.
- Strong mobile-first UX/UI design and UX writing skills, including accessibility, edge cases, slow connections, errors, rejected users, and returning users.
- Experience analyzing funnels, abandonment, product analytics, event instrumentation, and conversion experiments.
- Experience building or maintaining design systems across multiple surfaces, including app, web, email, or social media.
- Experience designing financial experiences that clearly communicate costs, payment amounts and frequency, repayment totals, eligibility, and payment failure outcomes, with awareness of legal or compliance review needs.
- Hands-on experience with UX Design, Mobile-First Design, AI-Assisted Design, Funnel Analysis, A/B Testing, Financial UX.
Skills
- UX Design
- UI Design
- UX Writing
- Mobile-First Design
- Design Systems
- AI-Assisted Design
- Claude
- Claude Design
- Claude Code
- Product Analytics
- Funnel Analysis
- A/B Testing
- Event Instrumentation
- Accessibility
- Financial UX
Nice to Have
- Fintech
- Lending Products
- Payments
- HTML
- CSS
- React
- Session Recording
- User Surveys
- HTML Email
- WordPress
- Brand Design
Benefits
We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.
Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.
Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.
Joining Niuro means becoming part of a integral community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.
GETONBRD Job ID: 64771
Política de trabajo remoto
Remoto sólo localmente
El trabajo es 100% remoto, pero los candidatos deben residir en Sudamérica, Centroamérica o México para postular.
📌 UX/UI Lead (AI Native) (Chile)
🏢 Niuro
📍 Chile