Mercor connects elite creative and technical talent with leading AI research labs. A Customer Success Engineer (Lat Am) is sought for remote work, with substantial overlap with Pacific Time.
You will debug, support, and guide customers on AI/SaaS products, while coordinating with engineering and product teams to reduce issues and improve customer outcomes. The role requires 2–5 years in customer-facing web apps, degree in CS/SE, and experience with React/Node/Flask/Next.js, plus familiarity with