BairesDev is seeking a Technical Support Engineer to diagnose and resolve issues in GenAI-powered chatbot and search tools. You’ll join a remote-first team delivering enterprise-grade support across integral clients.
You’ll own Zendesk configuration, manage Jira workflows, and collaborate with TPMs, BAs, Scrum Masters, and engineers to troubleshoot escalations and improve live chat operations. Fluency in English is required.
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📌 GenAI Support Engineer — Remote, Flexible Hours (Santiago)
🏢 BairesDev
📍 Santiago
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