11 nov
|
Signant Health
|
Santiago
11 nov
Signant Health
Santiago
About Signant Health
At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.
About The Role
The Learning and Development Manager (LMS) primary responsibility is to support the administration, configuration, optimization, and ongoing management of the Learning Management System (LMS). This role reports to Global Learning & Development, and partners with HR Operations, IT, and business stakeholders to deliver effective learning solutions, ensure data integrity, and support global learning operations. The ideal candidate will have strong LMS expertise, experience supporting enterprise learning programs, demonstrated experience with creating dashboards, analytics, and learning performance reports utilizing AI and Power BI tools, and the ability to manage multiple projects in a fast-paced environment.
Our ideal candidate
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
KEY ACCOUNTABILITIES - Function
- Administer and maintain the LMS, including system configuration,
user management, curricula, learning assignments, and reporting
- Support general learning programs and ensure accurate setup, tracking, and completion of learning initiatives
- Research, recommend and Apply AI, automation, and learning technologies to improve content workflows, learning administration processes, reporting, and service quality
- Manage LMS data integrity, audits, system updates, and ongoing maintenance activities
- Build and maintain the learning catalog through the Learning Admin role - programs, courses, standalone lessons, learning paths, compliance programs, and the business processes that support enrollment, ratings, and discussions
- Implement and manage LMS integration with other HR systems and content libraries.
- Develop and maintain LMS reports, dashboards, and learning analytics by leveraging AI and Power BI tools.
- Create quarterly Power BI dashboards by collecting and combining different sources of data.
- Troubleshoot system issues, manage learner inquiries and requests, and technical challenges
- Support LMS testing, upgrades, enhancements, and implementation projects
- Create and maintain system documentation, procedures, and user training materials
Knowledge, Skills & Attributes
- A bachelor's degree in Instructional and/or Educational Technology, Computer Science, Information Systems, Learning and Development, or related field
- 3+ years of experience supporting Learning Management System administration, HRIS systems, or Talent Management platforms.
- Strong technical proficiency with LMS platforms including configuration and troubleshooting.
- Advanced knowledge of LMS functionality, including content management, reporting, and system configuration.
- Experience supporting LMS implementations, upgrades, or migrations
- Experience creating dashboards, analytics, and learning performance reports utilizing AI and Power BI tools.
- Strong reporting, analytical, and problem-solving skills
- Experience with LMS user management, reporting, testing, and troubleshooting
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities and work independently
Our ideal candidate
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
Why Signant Health?
At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.
We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.
If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.
At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all new hires are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.
Unsolicited resumes submitted by agencies or third-party recruiters directly to hiring managers or any Signant Health employee will not be considered and will not obligate Signant Health to any fees or terms associated with the submission.
📌 Learning & Development Manager (LMS)- Human Resources (Santiago)
🏢 Signant Health
📍 Santiago