Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous Mobile Robot (AMR) solutions that bring flexible, reliable, and highly efficient automation to warehouses and supply chains by automating laborious tasks like picking, moving, and sorting. Our North American headquarters in Atlanta, Georgia powers our growth across the Americas, including Canada, the United States, and Latin America.

Life at GeekPlus Plain and simple, we're a team of geeks who love technology and teamwork. We work together to meet any customer need, celebrate our wins, and learn from our misses. The only thing better than seeing customer operations improved by our technology is seeing it happen at scale. We are biased to action, focused on getting it done, and always thinking differently about how we apply technology. We support each other and we're empowered to win. Our strength comes from our different backgrounds and perspectives.

The Job As Deployment Lead at GeekPlus, based in Santiago, you will provide local onsite leadership and own the end-to-end delivery of AMR deployments at customer sites in Chile, from planning and installation through go-live and stabilization. You will lead onsite teams, manage the site day to day, and serve as the primary point of contact for key customers. You will stay hands‑on with hardware, systems, and troubleshooting. You will also know when an issue needs to be escalated to our U.S. headquarters and coordinate the right internal resources to resolve it. You will play a critical role in delivering successful deployments, building strong customer relationships, and keeping our AMR fleet performing reliably across diverse operational environments.

Responsibilities: Team & Site Leadership

- Lead, manage, and develop a team of deployment engineers, technicians, and contractors. Set clear expectations, assign work, and hold the team accountable for schedule, quality, and safety.
- Own overall site management, including daily coordination,



safety compliance, contractor oversight, resource allocation, and progress tracking against the project plan.
- Monitor team and contractor performance and productivity, and address issues promptly.

Project Execution

- Lead onsite implementation planning, including scope of work, budget, schedule, and subcontracted services, and align it with the master project plan.
- Drive execution of the implementation plan in close coordination with internal and external stakeholders, especially supply chain on delivery schedules.
- Oversee SIT, UAT, and performance testing. Make sure the hardware environment is ready and test results meet acceptance criteria.

Customer Management

- Serve as the primary onsite point of contact for key and enterprise customers, building trusted relationships with their operations, IT, and leadership stakeholders.
- Manage customer expectations, communicate progress and risks proactively, and handle difficult conversations with professionalism.
- Identify opportunities to improve customer satisfaction and support long‑term account success.

Escalation & HQ Collaboration

- Exercise sound judgment on when issues can be resolved locally and when they require escalation to the U.S. headquarters (engineering, product, project management, supply chain, or leadership), working across time zones as needed.
- Partner closely with U.S.-based teams to elevate technical, commercial, and schedule risks with clear, well‑documented information, and drive issues through to resolution.

Hands‑On Technical Work

- Conduct hardware inspections,



quality control checks, and pre‑deployment testing to identify and resolve potential issues.
- Diagnose and resolve hardware and system issues, both remotely and onsite, to minimize downtime and keep robots performing at their best.
- Document issues, solutions, and best practices in a clear and organized way, and share lessons learned across projects.
- Develop and deliver training for customers, team members, and service partners.
- Stay current on advances in autonomous robotics hardware and quickly learn new products.

Requirements:

- 8+ years of experience in warehouse automation, manufacturing automation, or electrical/mechanical installation, including at least 2 years in a lead or supervisory role.
- Proven experience managing onsite teams of engineers, technicians, and third‑party contractors.
- Demonstrated experience in site management for complex implementation projects, coordinating across client operations and IT teams and multiple site contractors.
- Track record of managing relationships with large or enterprise customers.
- Strong judgment in prioritizing issues and escalating appropriately within a integral or matrixed organization.
- Hands‑on technical skills in hardware troubleshooting, installation, and testing.
- Proficiency in Spanish and English (written and spoken).
- Exceptional communication skills, with the ability to present to customers and internal leadership.
- Ability to learn quickly, adapt to complex issues, and pick up new technology on the go.

Preferred:

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Experience with robotic systems or AMR deployments.
- PLC programming (preferably Allen Bradley and Siemens) and HMI programming experience.
- Experience working with U.S.-based or multinational teams, or supporting Chilean or Latin American logistics operations.

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📌 Lead Deployment Engineer (Santiago)
🏢 Vortix Partners
📍 Santiago