Veracruz Spa in Biobio, Chile, is seeking a Office-based Call Center Agent to handle inbound calls for towing and roadside assistance. You will assess situations, collect details, provide information, and coordinate with dispatch to ensure prompt service.
This role requires bilingual English/Spanish, strong communication, and the ability to stay calm in emergencies. You will document interactions in the CRM, meet KPIs, and work full-time on a PST-aligned schedule, with rotating shifts including
📌 Bilingual Roadside Support Agent (Valdivia)
🏢 veracruz
📍 Valdivia
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