What You’ll Do

Job Summary

This position leads the centralized Planning & Replenishment (P&R;) and Distribution organization for LATAM, including the regional network of Distribution Centers/Warehouses and the drop-shipment business, under Distribution & Operations Management LATAM. The role owns DC operations, replenishment, DC & drop-ship purchasing and distribution service, executing the LATAM Cross-Dock / centralized hub strategy to reduce market lead times and improve availability across resale and drop-ship revenue streams.

Job Responsibilities

- Lead the LATAM Distribution Center and Warehouse network across Brazil, Mexico, North Andean, South Andean, and CAC regions, providing strategic direction and operational governance to regional distribution leaders.
- Own Planning & Replenishment (P&R;) for the Distribution Center network and drop-shipment business, ensuring optimal product availability, inventory health, and working capital performance.
- Direct Distribution Center and Drop-Ship Purchasing activities, driving supplier performance, OTIF compliance, ASN accuracy, and procurement excellence across the distribution network.
- Lead the Sales & Operations Execution (S&OE;) process for Distribution Operations, aligning replenishment strategies with regional supply plans to ensure seamless execution and service continuity.
- Drive the LATAM Cross-Dock and Centralized Distribution Hub strategy, optimizing product flow, reducing lead times, and enhancing responsiveness to customer demand across the region.
- Oversee distribution service performance, logistics cost management, warehouse productivity, and EHS compliance, ensuring world-class operational excellence and customer satisfaction.




- Establish and enforce standardized distribution processes, Warehouse Management System (WMS) best practices, and inventory accuracy disciplines across all countries and facilities.
- Partner with Customer Operations, Logistics and Supply Chain teams to optimize cross-border logistics, routing, allocation, and fulfillment decisions for international and drop-ship orders.

Qualifications

Education level required

- Bachelor’s degree in Engineering, Supply Chain, Logistics or Business. from an accredited institution required.

Years And Area Of Experience Required

- Working knowledge of distribution, warehousing, replenishment, logistics and purchasing.
- Significant progressive experience in distribution / logistics.

Relevant experience leading multi-site / multi-country distribution teams.

Technical knowledge

- A thorough understanding of DC operations, WMS, replenishment and international logistics (Incoterms, customs) is required.
- Experience managing 3PLs and multi-country warehouse networks.
- Drop-ship / direct-shipment and supplier OTIF / ASN management.
- Advanced English plus Spanish or Portuguese language capability required.
- Strong operational leadership across a dispersed, multi-country footprint

Nice to have

- Data/BI analytics; experience with Eaton Business System (EBS) tools preferred.
- Strong operational leadership across a dispersed, multi-country footprint

Skills

- Strong operational leadership across a dispersed, multi-country footprint
- Excellent written, verbal and interpersonal communication in English and Spanish
- Data-driven decision making and cost discipline
- Ability to standardize processes and lead change
- Customer-focused, hands-on mentality

📌 Distribution Operations Manager (Santiago)
🏢 Eaton
📍 Santiago