(RW-852) CHILE- Product Owner (Customer Communications)

(RW-852) CHILE- Product Owner (Customer Communications)

13 jul

13 jul



Linio is one of the leading e-commerce companies in Latin America. With presence in 6 countries, our sellers have access to a huge market of over 300 million people.

We are now part of the Falabella Group, the second most important retailer in the region.

In order to make this great platform run smoothly for customers and sellers worldwide, a very talented technology team is required. Our scale, by itself, increases the difficulty of many challenges that companies face everyday.

We like people who are capable of letting a problem simmer when needed - and are able to tolerate uncertainty until all pieces of the puzzle fall into place. We value interest and capabilities as much as formal experience. We value proactivity.

We’re self-improving, self-disciplined and we don’t wait to be told what to do.


We are looking for a Product Owner to join our regional team with the mission of managing the product from its initial idea to delivery, coordinating with users of the tool, our stakeholders, and development teams. The role is to understand the limitations of the current system, look for opportunities for improvement, and translate into clear and scalable solutions.


- Implement and improve integrations of marketing tools: Have prior knowledge of tools to create, send or analyze marketing campaigns through different digital marketing channels such as: Newsletters, Push notifications, Digital Ads (Google tag manager, Facebook ads manager, Criteo, Google analytics)

- Administration tools: Use of the JIRA platform, in which we receive and follow up on requests from the team. Creation of specification for development teams.

- Databases require: Have knowledge in basic and medium level database queries. With this, the Product Owner can analyze data and find errors or usefulness of new implementations.

- Coordination between different areas: Receive information from the different areas in Linio and Falabella businesses in order to implement an improvement plan and follow its execution.

- Analysis of diagrams and charts: Understand the data provided by the business to justify developments. Based on that, determine if it makes sense to allocate development resources to work on such requests.

- Agile Management: Run daily rituals like scrum, backlog grooming, planning, and retrospective for a cross-functional team. Monitor the progress of issues and provide solutions for the development team.


- Bachelor's degree required, graduated in System Engineering, Computer Science, Industrial or similar

- 3 to 5 years of experience with similar activities

- Proven results influencing stakeholders and displaying improvements

- Ability to translate complex problems and ideas into easily understood descriptions

- Comfortable speaking and writing in English at a business level

The person who occupies this position must have leadership/influence characteristics, he/she will be in charge of a product development team that must maintain an adequate level of motivation in order to maintain quality and delivery times. Likewise, you must know how to organize and prioritize in a minuscule way due to the number of requests you can receive.

If this position seems interesting to you, we invite you to be part of our team!

If you want to know more about us, navigate to https://www.linio.cl/

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