I759 | Business Training and Support Specialist I

I759 | Business Training and Support Specialist I

21 ago
|
Experian
|
Santiago

21 ago

Experian

Santiago

Job Summary / Purpose:



Administers various training and development programs to improve employee work skills.



Main Duties and Responsibilities



- Migration of new processes, process changes, new steps to Data Operations Santiago.



- Facilitate and manage training and development activities. Update Documentation content when needed.



- Participates in developing and implementing pre-during-post training activities and process to ensure learner impact is attained.



- Accountable for working collaboratively with colleagues, Team Leads, and Management to ensure a coherent, blended and global approach to learning and development programs.



- Performs other duties and special projects as required.





- Ensure that training objectives are achieved within the timeline provided.



- Work with subject matter experts to obtain any additional information needed.



- Attend technical training with subject matter experts when necessary.



- Coordinate feedback to supervisory staff on the performance of individuals' progress.



- Assist in the creation and updating of approved training materials and training aids.





Competencies



- Good organizational and project management skills.



- Good instructional presentation skills.



- The ability to learn new technical and business concepts quickly.



- Demonstrated problem solving and decision-making skills.



- Strong Analytical and Quantitative skills.



- Keen attention to detail.



- Must follow all Experian policies and respect protocols.



- Excellent written and verbal communication skills English/Spanish.



- Superior interpersonal and communication skills.



- The ability to work well independently as well as part of a team.



- Training certifications and sample training manuals/work product a plus.



- Experience leading others a plus.



- SME experience a plus.



Qualifications



- Bachelor’s degree or equivalent experience a plus.



- 2 years or more related experience a plus.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.cl/empleo/14756057/i759-business-training-and-support-specialist-i-santiago/?utm_source=html

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