BH-292 Field Service Engineer

BH-292 Field Service Engineer

22 dic
|
Marel
|
Puerto Montt

22 dic

Marel

Puerto Montt

Main Tasks



- Secure a meeting with the customer upon arrival onsite and receive briefing from the customer

- Prepare and execute the work as agreed with the customer

- Manage the customer experience

- Identify sales and service opportunities

- Identify/update/validate information of the Installed Base

- Process hours and expenses

- Technical reporting

- Keep stakeholders informed and updated

- Inform the Customer Support about arrival time if outside of expected window

- Confirm reception of a work order to the resource planner

- Updates Customer Support and customer on progress of the work.

- Debrief customer on work done and performance of the machine



- Report on quality issues and non-conformity (NCR)

- Other duties assigned as required by the business Education, Knowledge, and Experience



- Degree in Mechanical, Electrical and/or Software engineering, preferably from a technical college, or similar knowledge level

- Technical college degree preferred

- Excellent written and spoken English

- Recognized product training on food processing equipment preferred

- Strong communicator with analytical skill and the ability to work under pressure

- Experience in field service in an equipment/software manufacturing environment preferred

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.cl/empleo/15925631/bh-292-field-service-engineer-puerto-montt/?utm_source=html

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