Specialist-Guest Experience ( Garzona/ Garzón ) - SM-331

Specialist-Guest Experience ( Garzona/ Garzón ) - SM-331

16 feb
|
Ac Hotels
|
Metropolitana

16 feb

Ac Hotels

Metropolitana

Job Description

Posting Date Feb 11, 2021

Job Number 21011827

Job Category Rooms & Guest Services Operations

Location AC Hotel Santiago Costanera Center, Avenida Vitacura 130 Providencia, Santiago, Región Metropolitana de Santiago, Chile VIEW ON MAP

Brand AC Hotels

Schedule Full-Time

Relocation? N

Position Type Non-Management



At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the elegant line of a chaise, AC Hotels believes that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the edited beauty of AC Hotels. They feel connected to us through a shared concern for details.

They enjoy feeling a part of our small, discrete, global tribe. In fact, the feeling of being among like-minded people is a significant part of the AC appeal.



We’re looking for cultural innovators to join our team. If you are someone who has an inner creativity and love for art, design and culture, then we invite you to explore a career with AC Hotels.



POSITION SUMMARY

Our jobs aren´t just about putting food on the table thar our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range range of services to make sure that guests enjoy their meal. Wheter setting tables, communicating with the kitchen, interacting and serving guests or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.



No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.



Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

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