(BAM05) Technical Solutions Representative

(BAM05) Technical Solutions Representative

01 jun
|
DXC Technology
|
Metropolitana

01 jun

DXC Technology

Metropolitana

Job Description



:



Responsibilities



- Respond to customers’ requests to block debit cards via telephone.

- Efficiently access and navigate systems to provide a response to the customer’s inquiry and process transactions.

- Enter data on screen accurately and follow scripts.

- Properly document actions taken to ensure completion.

- Exercise strong verbal communication skills and keen listening skills.

- Deliver high quality service by performing responsibilities in a consistent and professional manner.

- Deal with fluctuating call volumes while maintaining quality standards.



Required Qualifications



- High school diploma or equivalent required.

- 1 or more years of experience in a call center environment



- effective verbal and listening communication skills

- strong customer-focused service and quality attitude

- good computer skills at user level

- Ability to work on 7x24 shifts (Monday to Sunday, Holidays also); must be flexible with overtime & shift worked, which may change based on business needs.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.cl/empleo/17099432/bam05-technical-solutions-representative-metropolitana/?utm_source=html

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