XL64 Specialist-Guest Experience

XL64 Specialist-Guest Experience

14 nov
Empresa líder

14 nov

Empresa líder


Posting Date Oct, 2021Job Number 21114292Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Santiago, Santa Magdalena No.

111, Santiago, Region Metropolitana de Santiago, Chile VIEW ON MAPBrand Four PointsSchedule Full-TimeRelocation NPosition Type Non-ManagementLocated Remotely NWhere timeless classics are woven with modern details.

Where business meets pleasure.

Where even when youre global, you can experience the local.

Designed for the independent traveler seeking balance, theres Four Points.

Our jobs arent just out giving guests a smooth check-in and check-out.

Instead, we want to build and experience that is memorable and unique.

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay.

Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the HoteI with a guest first mindset.

They are empowered to move out their space and do what needs to be done.

Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area,the Guest Experience Specialist makes transactions feel like part of the Experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Guest Experience Specialists will be on their feet and moving around stand, sit, or walk for an extended time and taking a hands-on approach to work move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Doing all these things well and other reasonable job duties as requested is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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