Digital Product Specialist - (JV-067)

Digital Product Specialist - (JV-067)

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About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.



Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Role Purpose: The Digital Product Specialist will serve as the primary point of contact for end-users of the breeding operations system and conduct training sessions and workshops to ensure effective system adoption and usage (Intermediate/Advanced English level is mandatory).

Accountabilities:

- Ensure timely and effective resolution of end-user inquiries and issues related to the breeding operations system.
- Provide clear and concise documentation, training materials, and knowledge base articles to support end-user adoption and proficiency.
- Accurately capture and communicate user feedback and requirements to relevant stakeholders.
- Independently conduct training sessions and workshops, tailoring content to different user groups and skill levels.
- Under supervision, assist in the testing and validation of system updates and enhancements.
- Collaborate with cross-functional teams to ensure alignment and seamless integration of the breeding operations system.

Qualifications:





- Minimum of 3 years of experience in a similar role, supporting complex software systems or applications.
- Proven track record in developing user-friendly documentation and training materials.
- Experience in conducting training sessions and workshops for diverse user groups.
- Familiarity with agribusiness operations and breeding processes is preferred
- Excellent written and verbal communication skills, with the ability to explain technical concepts in a clear and concise manner
- Adaptability and willingness to learn and stay up-to-date with system updates and changes.
- Ability to lead and facilitate training sessions and workshops effectively.
- Familiarity with agribusiness operations and breeding processes is preferred.

EEO





Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Seniority level

- Seniority level

Mid-Senior level

Employment type

- Employment type

Full-time

Job function

- Job function

Information Technology
- Industries

IT Services and IT Consulting

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