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Description and Requirements

? About the role

At Lenovo, we are looking for a REL Sales Operations Analyst to join the REL commercial team in Chile. This role plays a key part in providing administrative, analytical, and operational support to the sales team, contributing to pipeline management, business intelligence generation, and process optimization. The position works cross-functionally with areas such as pricing, operations, logistics, and finance, supporting commercial decision-making and the achievement of business objectives.

?️ Responsibilities:

Administrative and operational support

- Manage and monitor the commercial pipeline for the REL segment.
- Consolidate, cleanse, and analyze data to support business intelligence initiatives.
- Update and maintain dashboards and commercial reports (sales, forecast, local inventory, aging tracking, inventory provisions, among others).
- Coordinate internally with pricing, operations, logistics, and finance teams to ensure proper execution of commercial processes.

Business intelligence

- Generate commercial insights through business data analysis.
- Identify growth opportunities, risks, and deviations from defined objectives.
- Support forecast development and commercial planning activities.
- Prepare executive reports and presentations for leadership teams.

Sales support

- Support the creation and management of operational functions within the commercial team.
- Manage and follow up on a limited portfolio of assigned customers.
- Track active commercial opportunities.
- Support renewals and upsell / cross-sell initiatives.

Process management





- Optimize commercial and administrative processes through the creation and enhancement of centralized dashboards for the team.
- Document workflows and operational best practices.

✅ Requirements

Education:
- Bachelor's degree in Engineering, Business Administration, Economics, or related fields.
Experience:
- 2 to 3 years of experience in sales support, business intelligence, or data analysis roles.
Languages:
- Intermediate English (reading and basic communication skills).
Technical skills:

- Data management and structured analysis.
- Advanced Excel (pivot tables, complex formulas).
- Power BI proficiency
Soft skills:

- Strong organizational skills and attention to detail.
- Proactivity and continuous improvement mindset.
- Clear and effective communication.
- Ability to work under pressure and manage multiple priorities.

➕ Preferred / desirable requirements

- Experience in companies with sales support roles or similar responsibilities.
- Experience using CRM tools (Salesforce, Dynamics, or others).
- Intermediate or advanced Power BI skills.
- Knowledge of B2B commercial processes.
- Experience in pricing and/or quotation preparation.
- Intermediate or advanced English.

? Work model & location

- Av. Apoquindo 4800, 16th floor, Las Condes, Santiago, Chile
- 3 days onsite / 2 days remote

?We are equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as veteran and basis of disability or any other federal, state, or local protect class.

Additional Locations: * Chile - Region Metropolitana de Santiago - Santiago de Chile * Chile * Chile - Region Metropolitana de Santiago * Chile - Region Metropolitana de Santiago - Santiago de Chile

Postúlate en Kit Empleo: kitempleo.cl/empleo/1933lx

📌 REL Sales Operations Analyst (Santiago)
🏢 Lenovo
📍 Santiago