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Overview
About The Organisation Here at NHS Lanarkshire, we put the patient at the heart of everything we do.
Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
The Role Provide comprehensive administrative support to a team of clinicians, enabling clinicians to operate effectively and efficiently.
Work in accordance with standard operating procedures.
In This Key Role, You Will
Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes.
Type meeting minutes when appropriate.
Prioritise work to meet agreed service standards.
Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists).
Support theatre scheduling as required.
Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc.
Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
Maintain accurately coded and timely records on electronic systems that are used to
What You'll BringSVQ level 2 qualification (or equivalent experience) plus at least 2 years experience in healthcare administration or at least 3 years experience in a secretarial role
Understanding of medical terminology
Evidence of effective team working and dealing with change
Evidence of strong communication skills with patients, clinicians and colleagues
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