Postúlate en Kit Empleo: kitempleo.cl/empleo/1ai7zq

Job Summary

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Applies specialized expertise to provide consultative support to lead and/or conduct business operations analysis (how works gets done within a functional group) and reporting and analysis that is typically function-specific (e.g., claims, distribution, underwriting, marketing, etc.). Performs research, analyzes information, presents findings, and recommends changes and/or takes actions based on various factors (e.g., data insights, regulatory changes, feedback from quality assurance reviews, market information, etc.) to solve problems and improve business outcomes. Conducts specialized work under minimal direction and guidance from manager on more complex tasks.

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Job Responsibilities

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- Applies a more sophisticated level of research and analysis to business process changes. Integrates process improvement and business operations expertise to solve problems considered more complex in nature.

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- Conducts analyses based on operational, economic and/or financial data in order to quantify the competitive performance of business segments, evaluate potential operational changes, and/or design new approaches and methodologies.

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- Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics. Typically uses data visualization tools to further business insights.

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- Builds the business case for making a change to current practices, programs or procedures. Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc.

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- Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Leads implementation and evaluation of business process changes,



often considered of a large scope (e.g., function-wide).

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- Develops, updates, and analyzes more complex metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization.

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- Owns report development for reports/dashboards of high complexity. Develops, modifies and distributes standard and ad hoc management reports/dashboards to better understand the overall business and/or unit. Develops presentations and shares findings as well as recommendations.

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- Receives, evaluates and responds to complex data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources.

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- Provides mentoring to less experienced staff.

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Preparation, Training and Experience

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- Competencies typically acquired through a Bachelor's degree or equivalent experience in addition to 6+ years of relevant experience to include business analysis work, preferably in the insurance industry.

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- Advanced degree preferred.

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- Displays strong research, problem solving, analytical, and critical thinking skills.

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- Strong ability to support change and impart value within an organization.

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- Strong project management skills as part of implementing business process changes.

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- Advanced business operations knowledge to include understanding the function`s value chain and market conditions.

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- Advanced influencing, relationship management and presentation skills.

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- Advanced knowledge of available data sources, strengths and shortcomings.

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- Advanced knowledge of Excel and strong knowledge of database software.

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- Solid knowledge of business intelligence tools.

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- Must Fluent in Spanish and English.

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Postúlate en Kit Empleo: kitempleo.cl/empleo/1ai7zq

📌 Principal Business Analyst I (Santiago)
🏢 Liberty Specialty Markets Latam
📍 Santiago