Postúlate en Kit Empleo: kitempleo.cl/empleo/1cncr7

Locations
Remote, United States
Overview
GitHub is expanding its Solutions Engineering team and we're seeking experienced professionals to enhance our pre‑sales support of our SMB & Mid-Market customers. As a Solutions Engineer, you'll align technology solutions with customer needs and serve as a trusted advisor. The idóneo candidate will be a key partner in driving technology adoption and integration, helping customers maximize GitHub’s value while gaining hands‑on experience in solving complex technical challenges, deepening industry expertise, and influencing strategic decision‑making.
Responsibilities
- Develop and maintain technical relationships in the pre‑sales stage with business customers and prospects, acting as a key technical point of contact to ensure customer satisfaction and product adoption.
- Collaborate with the SMB & Mid-Market Sales teams to identify customer business requirements, match them to product features, and provide live demonstrations of the GitHub Enterprise platform.
- Serve as an intermediary between sales and technical teams,



communicating customer feedback to influence product strategy and contributing to internal knowledge bases.
- Educate prospects on product implementation and usage, while advocating for customer interests by sharing feedback within GitHub.
- Assist customers in integrating GitHub with existing development tools and workflows, providing technical guidance on DevOps pipelines, code deployment options, and network infrastructure.
- Maintain awareness of trends in the Source Control Management industry and contribute to both internal and customer documentation to support product usage and adoption.
- Articulate the value of DevOps and DevSecOps practices, including AI‑assisted development workflows, to external stakeholders through pre‑sales presentations, product demonstrations, and technical documentation.
- Lead initiatives aimed at improving customer success and retention by developing best practices for product

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cncr7

📌 Solutions Engineer III (Santiago)
🏢 Kubelt
📍 Santiago