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Overview
At Cloudbeds, we're transforming hospitality with a remote team. Our platform powers properties across 150 countries, processing billions in bookings annually, and integrates with hundreds of partners. We’re building AI-powered solutions to solve hoteliers’ challenges.
We’re on the search for a superstar Website Onboarding Specialist. We’re looking for a Website Designer to join our Website Services Team who wants to disrupt the travel industry and loves to travel. As a Website Onboarding Specialist, you will help make our motto of “more reservations, happier guests” a reality by providing outstanding customer account management and creating great websites for customers around the world.
Location: Remote
Working shifts: 3 PM to 12 AM UTC (8 am to 5 pm California Time)
What You Will Do
- Conceptualize and use a consultative approach in creating high-quality, professional hospitality websites for our customers through our in-house website builder
- Manage the website onboarding projects and service delivery timelines of multiple accounts




- Maintain records and upkeep all task management systems related to website service delivery
- Directly work with and communicate with our different customer profiles through video calls, emails, and voice calls
- Collaborate with a team of website designers to deliver websites on time
- Assist with website service scoping or questions from potential customers
- Investigate website errors or support, research, and suggest improvements
- Manage internal escalations and coordinate with internal teams to provide onboarding updates or resolve customer concerns
- Onboard customers effectively and publish quality websites efficiently by following internal procedures and collaborating with the design team
- Use graphic design tools to create visual elements aligned with customers’ branding
- Research and develop content to build websites quickly
- Provide genuine customer service to customers from around the world
- Resolve custome

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cndqz

📌 Website Onboarding Specialist (Santiago)
🏢 Cloudbeds
📍 Santiago