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About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To provide a comprehensive administrative service to the medical and nursing teams within the ward environment.

Note: This is a fixed term post for 12 months.

Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee must already have written agreement from their line manager to be released on a secondment before applying for the post.

In This Key Role, You Will

- Provide a high quality administrative service for the medical and nursing staff to ensure efficiency in patient care.
- Ensure availability of case notes at the time of patient admission, which may involve liaising with other hospitals.
- Deal with telephone and face‑to‑face enquiries from all staff groups, patients, relatives,



carers providing information directly and prioritising queries as appropriate ensuring efficiency and effectiveness of service delivery.
- Responsible for arranging review appointments for the appropriate clinic and arranging transport to facilitate the patient journey.

What You'll Bring

- Basic understanding of office procedures.
- Proficient in use of Software systems.
- Good organisational and communication skills.

What We Offer

- Annual Leave – 35 days including public holidays.
- Generous NHS pension scheme.
- Annual incremental salary progression.
- Paid sick leave increasing with length of service.
- NHS discounts and more.

From 1 April 2026, the Agenda for Change full‑time working week will reduce from 37 hours to 36 hours. Part‑time working hours will be reduced on a pro‑rated basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent – regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

To apply, please review the application guidance and submit your application by the closing date. CVs will not be accepted.

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📌 Clerical Officer - Medicine (Región Metropolitana)
🏢 NHS Scotland
📍 Región Metropolitana