Postúlate en Kit Empleo: kitempleo.cl/empleo/1cnlzv

Qualifications

- Minimum of two (2) years Butler/guest facing services experience in a luxury environment.

- Excellent fluent English (verbal and written). Conversational in an additional languages is mandatory such as German, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, Arabic.

- Strong emotional intelligence is required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.

- Comprehensive understanding of ultra-luxury hospitality standards and bespoke guest service delivery.

- Mastery of formal dining etiquette, silver service and in-suite fine dining presentation

- Deep understanding of VIP, celebrity, and high-net-worth guest expectations.

Duties and Responsibilities





- Deliver personalized Butler service by preparing and maintaining guest suites according to preferences and company standards

- Fully knowledgeable of the in-suite services, food and beverages, basic etiquette, amenities, functions, and systems

- Coordinate and provide in-suite services including dining, amenities, housekeeping support, laundry, packing/unpacking, shoeshine and any other special requests

- Maintain accurate guest history records and communicate effectively with supervisors and other departments ensuring prompt recovery

- Assist in booking reservations for restaurants, spa, shore excursions and private tours as required.

- Maintain cleanliness, organization, inventory, and public health compliance in suites, pantries, and assigned areas

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cnlzv

📌 Butler (S) (Santiago)
🏢 Royal Caribbean Group
📍 Santiago