Postúlate en Kit Empleo: kitempleo.cl/empleo/1cnyvf

**About the Role**

**Responsibilities**
- Develop and refine comprehensive CRM strategies to improve customer engagement, retention, and loyalty.
- Handle large databases, ensuring data accuracy and utility for targeted marketing efforts.
- Conduct thorough analysis to generate insights from customer data; prepare detailed reports to track CRM performance and inform strategic and tactical decisions.
- Identify campaign opportunities by better understanding our travelers through: insights, testing, self-serve data exploration and performance tools.
- Brief creative / PUX team to develop campaigns.
- Monitor and report performance of CRM initiatives, focusing on leads, revenue, and other key performance indicators.
- Implement iterative strategies to enhance customer understanding and deepen customer relationships through personalized marketing.




- Collaborate with cross-functional teams to integrate CRM strategies with other marketing and operational activities.Stay updated with CRM best practices and technologies, implementing improvements and innovations where applicable.
- Connect and nurture B2B business with B2C business model.
- Refine product narrative and messaging.

**Qualifications**:

- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Strong analytical skills and extensive experience with CRM software and database managementExcellent communication and project management skills.Proven ability to work collaboratively in a dynamic, fast-paced environment.
- Passion for accessibility and advocacy for people with disabilities is a plus.

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cnyvf

📌 CRM Manager (Las Condes)
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📍 Las Condes