SW/App/Cloud Tech Support Analyst (Santiago)

SW/App/Cloud Tech Support Analyst (Santiago)

18 may
|
Accenture Chile
|
Santiago

18 may

Accenture Chile

Santiago

THE WORK: Discover new opportunities to contribute actively and independently while becoming a subject matter expert. You will participate in team discussions and contribute to providing solutions for work-related challenges. This role will allow you to engage deeply with Fortinet Solutions, fostering growth and expertise in this area.

We look forward to welcoming your enthusiasm and insights to make a meaningful impact together. Configure and integrate telecommunication network elements to ensure seamless connectivity. Manage incident management queries with a focus on troubleshooting and fault handling.

Perform configuration management and monitor network performance to maintain high standards.

Monitor

Quality of Service and Quality of Experience, detecting anomalies and managing changes effectively. Conduct impact analysis using established procedures to respond promptly to alarms and unplanned events.



Correlate alarms and create incident tickets to support efficient resolution processes.

Manage Service Level

Agreements and Key Performance Indicators to drive continuous improvement. HERE'S WHAT YOU WILL NEED: Advanced proficiency in Fortinet Solutions. Advanced proficiency in Cisco Nexus. A minimum of 1 of experience in relevant related skills. Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE: Advanced Enterprise Network Operations.

Advanced Network Management

Patterns & Techniques.

Advanced Network Performance

Management. Intermediate problem-solving skills related to network infrastructure. Intermediate analytical skills for performance monitoring and optimization.

📌 SW/App/Cloud Tech Support Analyst (Santiago)
🏢 Accenture Chile
📍 Santiago

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