Postúlate en Kit Empleo: kitempleo.cl/empleo/1coabu

Overview

Hi there! We are South and our client is looking for an Operations & Data Associate .

Our US-based client is an international boutique advisory firm that integrates governance, legal strategy, and behavioral science to help boards, executives, and investors anticipate risk and strengthen decision-making. We operate across the U.S., Africa, Europe, and Latin America.

Responsibilities

- Operational Systems and Automation: Maintain and continuously improve the firm's tools, workflows, and automations end to end.
- Integrations and automation: Keep integrations across Airtable, Zapier, Mailchimp, Zoom, and Squarespace running smoothly, building new automations as needs arise.
- Process documentation: Identify gaps proactively, implement solutions, and document all processes as SOPs.
- System upkeep: Ensure systems remain clean, functional, and scalable as the firm grows.
- Strategic Monitoring: Maintain a live intelligence tracker across AI governance, regulatory developments, and ecosystem activity; produce concise weekly intelligence digests; flag high-priority developments in real time; expand monitoring scope as the firm enters new markets.
- Data and Analytics: Own and maintain the firm's contact database; manage contact segmentation, tags, and campaigns in Mailchimp; manage campaign tracking, UTM links, and email engagement data; analyze LinkedIn activity and audience engagement; identify and source new contacts; track and manage leads; produce basic reports and dashboards; support additional analytical and data projects.
- Event and Webinar Support:



Handle full logistics for virtual roundtables and webinars via Zoom; manage CPD accreditation cycle; capture and organize post-event data including attendance, engagement, and CPD eligibility in Airtable.

Qualifications

- 3 to 5 years of experience in operations, project management, or a related field.
- Technically fluent in tools like Airtable, Zapier, and Power BI. Familiarity with other tools in the tech stack is preferred.
- Advanced English level (written & spoken).
- Analytically curious; comfortable interpreting engagement data, audience patterns, and lead pipelines.
- Self-directed and quick to learn new tools; able to figure things out.
- Comfortable producing basic dashboards and reports for non-technical audiences.
- Clear and structured communicator who documents their work.
- Detail-oriented with strong follow-through; comfortable working in a fast-moving, founder-led environment.
- Handles sensitive information with discretion and sound judgment; professional in all written and external communications.
- Exposure to AI governance, compliance, or professional services is a plus; intellectual curiosity about governance, risk, and technology is essential.

Tech Stack

Airtable, Zapier, Mailchimp, Google Analytics (GA4), Microsoft 365 (Teams, Outlook, Planner, Power BI), Zoom, Squarespace, Notion, Trello.

Benefits

PTO policy: 12 business days of paid time off per year as a starting point. You may also take time off to observe holidays, coordinated in advance with the company to ensure coverage of responsibilities. Compensation: 1,800 USD/month.

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Postúlate en Kit Empleo: kitempleo.cl/empleo/1coabu

📌 Operations & Data Associate (Santiago)
🏢 Ottomatik.io
📍 Santiago