Postúlate en Kit Empleo: kitempleo.cl/empleo/1coaex

Overview

As an API specialist you will be the first point of contact when our clients need assistance with our REST, WebSocket, and FIX APIs.

Responsibilities

- Answer clients’ API questions via text and live support channels (Zendesk/Email/Telegram/Zoom).
- Assist colleagues with API inquiries and projects involving API use cases.
- Diagnose and provide solutions for clients’ API related issues.
- Assist clients in implementing their API code (provide integration advice, debug client code, provide code examples).
- Develop and maintain our official API libraries/wrappers in multiple programming languages.
- Maintain internal and client facing API documentation, support content, and training resources.
- Provide testing and feedback for new API features before they are released to clients.
- Perform API related engineering tasks (API onboarding, firewall management, networking configuration).
- Assist in the management of our API support team (QA for other specialists, etc.).

Qualifications





- Knowledge and experience of at least one programming language (Python, JavaScript, C/C++/C#, Rust, for example).
- Understanding of REST, WebSocket, and FIX API functionality.
- Experience interpreting multiple data formats (JSON, CSV, XML, FIX 4.4, etc.).
- Experience managing hosts (AWS instances, for example) and networks (firewall configuration, etc.).
- Ability to write complex technical documentation in a human friendly format.
- Good interpersonal skills, and excellent communication abilities.

Nice to have

- Experience writing trading related code for REST, WebSocket, or FIX APIs (not necessarily crypto).
- Experience with Google Sheets, Google Script, SQL, and other data tools.
- Experience with third party API tools (Postman, N8N, for example).
- UNIX command line knowledge (bash/sed/awk/grep/expect/etc.).
- Language ability (in addition to English).

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Postúlate en Kit Empleo: kitempleo.cl/empleo/1coaex

📌 Client Engagement API Specialist (Calama)
🏢 Kraken
📍 Calama