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Cryoport Systems is the life science industry’s most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express® shippers, Cryoportal® Logistics Management Platform, leading-edge Smartpak Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.

At Cryoport Systems, our mission is to support life and health by providing reliable and comprehensive supply chain solutions for the life sciences through our advanced technologies and dedicated personnel.

Job title: Logistics Coordinator (Contingent)

Location: Remote from anywhere within the U.S.

Hours: Monday through Friday, 8 AM - 5 PM PST

The Logistics Coordinator is part of the Logistics Management team, which is a subset of Cryoport’s Customer Service department.



The Logistics Coordinator will report to one or more Logistics Managers and is responsible for alerting the logistics management team of any shipments with delays or other potential causes for concern, assisting with special projects, miscellaneous tasks as needed, and answering the logistics helpline to address or redirect calls.

Primary Responsibilities include, but are not limited to:
- Escalating exceptions internally to Logistics Managers
- Answering and routing client and carrier communications internally
- External communications to carriers and clients throughout shipment
- Following up with written and verbal communication
- Managing inbound calls and redirecting to appropriate parties
- Approving and creating orders in the portal.
- Booking shipments with couriers.
- General_
- Regular interaction with internal departments such as Operations, Accounting, Management, Sales, etc.
- Administrative tasks such as data

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📌 Logistics Coordinator (La Florida)
🏢 Cryoport Systems
📍 La Florida