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Org. Setting and Reporting
- Responsibilities
- Under the overall supervision of the officer in charge of the Telecommunications Unit, the Telecommunications Technician will be responsible for the following duties: Wide Area Network Operations(WAN) - Monitors transmission performance of all local and remote network nodes at the link and at the I/O levels. - Assists in the coordination with leased line carrier and/or remote site technical support staff, service restoration during facility failures at Headquarters, the Offices Away from Headquarters, and/or Missions. - Maintains Network Control Center/Network Operations Center records and Wide Area Network documentation. - Maintains WAN equipment inventory and tracks repair history of WAN nodal equipment and modules. - Prepares input for the monthly reports on node and transmission facility performance including detailed reports of leased facility outages for outage rebate purposes. - Performs other related duties as required. Local Area Network Operations (LAN) - Monitors the performance of the LAN, Metropolitan Area Network (MAN)



and high speed Internet access facilities. - Assists in the implementation of ad-hoc LAN support requirements with departmental focal points. - Participates in the provision of remote operations and maintenance service and advanced technical support for access routers on the Wide Area Network. - Maintains LAN and MAN equipment inventory. - Assists in the preparation of network diagrams and network documentation. - Performs other related duties as required. Voice and Messaging Operation - Analyzes and reviews requests for telephone services; advise UN officials and or facilities staff, e.g., architects, electricians, movers) in preparing requests for services to ensure they are cost-effective and physically feasible. - Formulates technical service orders and follows up on pending work orders, requisitions, trouble reports, etc., to ensure work is completed in a timely fashion. - Gives suppor

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📌 Telecommunications Assistant (Santiago)
🏢 United Nations
📍 Santiago