Postúlate en Kit Empleo: kitempleo.cl/empleo/1cpppx

Here, your voice matters—you’ll have the freedom to shape the projects you work on and the impact you create.**What sets us apart?** A culture rooted in respect, collaboration, and trust. No micromanagement, just a shared commitment to delivering great results while enjoying work-life balance. We offer competitive salaries, exciting challenges, and the opportunity to grow with a team that values your contributions.- Join us and be part of a team where ideas thrive, innovation takes center stage, and every day brings a new opportunity to make a difference. This job opening is for our office in Santiago, Chile.**Role Overview**:

- Own a set of accounts and drive product adoption, renewal and expansion.
- Conduct regular monitoring of the account health for your portfolio and decide on the next steps to boost engagement.
- Develop and maintain strong relationships with the accounts by engaging with them meaningfully over multiple channels.
- Be the voice of the customers and champion their interests internally.
- Work closely with the Product and Engineering teams to build what helps your customers.

**Qualifications and Skills**:
- Undergraduate in any discipline
- Ability to solve problems and work under pressure
- Smart and scrappy. Able to figure things out on your own
- Strong English communication skills, both verbal and written
- Prior experience in a customer facing role.
- Analytical mindset, with experience in using data to drive decisions and improve client engagement.
- Ability to work collaboratively in a fast-paced and dynamic environment.
- Empathy and a genuine interest in helping customers achieve their goals.

**Desirable Experiences**:

- Experience with PPC advertising (Google Ads, Microsoft Ads, Facebook Ads, etc.).You’re passionate about making customers happy
- You believe in "Actions speak louder than words"
- High-energy and confident.
- You’re driven, focused, and quick to take ownership of your work




- Humble - you’re willing to get into the details and you’re open to feedback
- Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup and you’ll need to be able to keep up!
- Growth-minded - you’re eager to expand your skill set and excited to learn and adapt all the time
- Desire for impact - be ready to take on a lot of responsibility and work collaboratively with your team.

**Company Benefits**:

- Joining Optmyzr means becoming part of a vibrant team that values mentorship and collaboration. We offer a range of attractive benefits, including:
- Informal work environment, where people like to be mentors instead of managers.
- Attractive benefits and a cool energetic team to work with!
- Very flexible and understanding team - with initiatives like "Select your own holiday list"
- Cool unorthodox perks like "Wanderlust" - where the company comps a vacation trip for employees.
- A team that cultivates an environment of trust and understanding - for both customers and employees.
- Constant team-building activities to foster collaboration and camaraderie.

**Wellness program**
Optmyzr offers or subsidies mental and/or physical health activities.

**Accessible**
An infrastructure adequate for people with special mobility needs.

**Pet-friendly**
Pets are welcome at the premises.

**Flexible hours**
Adaptable schedule and freedom for attending family needs or personal errands.

**Paid sick days**
Sick leave is compensated (limits might apply).

**Computer provided**
Optmyzr provides a computer for your work.

**Performance bonus**
Extra compensation is offered upon meeting performance goals.

**Informal dress code**
No dress code is enforced.

**Vacation over legal**
Optmyzr gives you paid vacations over the legal minimum.

**Beverages and snacks**
Optmyzr offers beverages and snacks for free consumption.

**Vacation on birthday**
Your birthday counts as an extra day of vacation.

**Remote work policy**:
***

**Hybrid**

This job takes place some days from home and others at the office in Santiago (Chile).

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cpppx

📌 Customer Success Manager (Santiago)
🏢 Optmyzr
📍 Santiago