Postúlate en Kit Empleo: kitempleo.cl/empleo/1cq4qb

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Front is looking for a Technical Project Manager to join our world-class Success Services Team within the Solutions and Success Services organization. As an Implementation Manager, you will work with customers to ensure they are successful with our product by implementing optimal workflows, providing proactive project management and guiding customers through change management throughout specific engagements within the customer journey. You will be responsible for making sure every customer in your book is successfully and speedily onboarded. This position works closely with our Sales,



Product & Support teams and is ultimately responsible for achieving time-to-value for clients.

What will you be doing?
- Oversee implementation engagements as the Front product SME with customers throughout the customer journey including net-new customer onboardings, expansion teams, and workflow optimization engagements.
- Develop project plans with timelines to ensure the successful execution of customer implementation engagements and lead customer project teams through guidance and support with clear direction to achieve project milestones and goals.
- Facilitate regular project updates to both internal and external stakeholders to mitigate risk, anticipated blockers, and resolve issues that arise during implementation, working closely with internal teams and clients to find effective solutions.
- Lead change management efforts by identifying potential areas of resistance and developing strategies to

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cq4qb

📌 Technical Project Manager (Región Metropolitana)
🏢 Front
📍 Región Metropolitana