Postúlate en Kit Empleo: kitempleo.cl/empleo/1cq71m

Discover. Savor. Connect. Welcome to the chef's table.
Discover and book unforgettable culinary experiences: hands‑on cooking classes, private‑chef meals, guided food tours, wine tastings and team‑building events in 400+ cities worldwide. With just a few clicks you can line up the perfect occasion, from a date‑night sushi lesson or anniversary chef’s‑table dinner, to an interactive dinner party with friends, a corporate pasta‑making challenge, or a flavorful food tour. Wherever you are, we turn moments into delicious memories - effortlessly.
In addition to providing customers access to world‑class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Integral Good Fund in 2019.
Serving both customers and our culinary partners is our top‑priority and ingrained in our culture and in how we run our business every day.



We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.
About the Role
The Customer Happiness Specialist plays a key role in supporting Cozymeal’s growth by engaging prospective clients while also delivering a high‑quality support experience throughout the customer journey. In this role, you will connect with inbound leads, understand customer needs, recommend relevant culinary experiences, and guide guests through the booking process while also assisting with customer inquiries, issue resolution and post‑booking support.
- Engage and convert inbound and outbound leads via phone, email and messaging, guiding clients from initial inquiry through booking
- Conduct discovery and provide tailored recommendations by understanding client needs, preferences and event goals
- Drive bookings and revenue by assisting customers through the purchase process and removing

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cq71m

📌 Customer Happiness Specialist (Concepción)
🏢 Cozymeal
📍 Concepción