Postúlate en Kit Empleo: kitempleo.cl/empleo/1cqdjh

Job Title: Customer Experience Representative

MISSION:
Working to find solutions for customers in all situations, ensuring they don't leave without a solution. Providing the best possible experience while supporting our FSR's in maintaining, expanding, and gaining new business.

Outcomes:
Calls: Receive 10-15% of all inbound calls a day and leave key information as notes on each call.
Sales Channel: Pick up at least 5 requests a day during the first three months and progress to 8-10+ requests per day.
Quotes/Orders: Write and/or process 6-8 quotes/orders per day from any source during the first three months and progress to 12-15 quotes/orders per day.
Follow-ups: Maintain the customer up to date on their orders by keeping track of their OOQ and/or Tickets.
SOPs:



Follow the established processes and reach out for help and/or guidance when a situation falls outside the SOP.

If you embody these qualities and are ready to contribute to a dynamic and customer-focused team, we encourage you to apply. Join us in delivering exceptional experiences while achieving ambitious business goals.

Schedule: 8am to 4:30 pm PST

Salary: $4.40 Hr starting, upon 4 weeks of successfully completing training and a 3 month trial period salary will raised to $6 Hr

Pay: $3,882 - $5,822 per hour

Expected hours: 40 per week

Application Question(s):
- Are you available to work Monday to Friday, from 8 am to 4:30 pm PST, at an hourly rate of $4.40?

Experience:
- customer service: 2 years (required)

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cqdjh

📌 Inside Sales (Santiago)
🏢 mrosupply.com
📍 Santiago