Postúlate en Kit Empleo: kitempleo.cl/empleo/1cqleh

CGS Chile is seeking Customer Service Agents for an important clothing store in the United States. Our customer service executives will be responsible for providing assistance, ensuring that all inquiries, concerns, and requirements are addressed efficiently and effectively.

REQUIREMENTS
Exceptional English Proficiency Fluent in speaking, comprehension, and writing, with the ability to communicate clearly and professionally across various communication channels, including phone, email, and chat.
Outstanding Customer Service Skills Demonstrates empathy, patience, and problemsolving skills, ensuring each customer interaction leaves a positive impression. Skilled at handling complaints and resolving issues effectively.
Multitasking Ability Capable of managing multiple tasks simultaneously, including handling customer inquiries, updating CRM systems, and following up on pending cases without compromising accuracy or quality.
Strong Communication and Interpersonal Skills Excellent listening skills, able to quickly understand customer needs and convey information in a clear, concise manner. Builds rapport with customers and provides consistent, personalized service.
Technical Proficiency Proficient with call center software, CRM tools, and general computer skills to efficiently navigate systems and retrieve customer information promptly.
GoalOriented with a CustomerCentric Approach Focused on meeting and exceeding performance targets while maintaining a high level of customer satisfaction.

COMPENSATION




850,000 CLP gross monthly for a 44hour workweek includes base salary legal bonus over 25 taxable with a cap of 4.75 IMM.
WORKING CONDITIONS
100 onsite Santiagoo.
Rotating shifts from Monday to Friday from 800 AM to 900 PM, Saturdays and Sundays from 900 AM to 600 PM.
From the second half of October to the first week of May, work is only Monday to Friday the rest of the year is Monday to Sunday.
Since we provide Customer Service to users living in the United States, we operate under the EST time zone currently there is a time difference of 2 hours that is, 800 AM in the USA is 1000 AM in Chile.
TRAINING
We offer our collaborators a 5day training, which will be onsite at our Santiago Centro offices steps away from the Universidad de Chile metro, and will be compensated with 5,000 CLP gross per day.

CGS is a significant entity committed to the wellbeing of its collaborators and offers opportunities for growth and development within the organization. If you are interested in being part of our Customer Service Executive team, we would be delighted to have you on board
Bolsa de trabajo Chile ofrecemos puesto de Agents with Advanced English for Clothing Store in the USA, On site Santiago para el sector de Atencion a clientes en la empresa CGS de Santiago Centro. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada de 44 horas semanales.

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cqleh

📌 Agents with Advanced English for Clothing Store in the USA, On site Santiago
🏢 Cgs
📍 Santiago