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About the Role
The Strategy & Operations Manager for Delivery LatAm plays a key role in driving consumer growth and improving the consumer experience across Latin America.
This position is ideal for someone who is analytical, strategic, and execution-oriented, with a strong ability to use data to identify opportunities, develop scalable solutions, and lead cross-functional initiatives in a fast-paced environment.
This role also serves as a key partner to Product teams, helping ensure effective communication, alignment, and operational readiness for feature launches across the region.
What the Candidate Will Do
Champion product launches and enhancements across LatAm, acting as a bridge between regional markets and global Product teams
Partner cross-functionally with Product, Engineering, Legal, Marketing, and Operations teams to scope, test, and launch new features
Analyze business performance trends and identify growth opportunities using SQL, data analysis, and structured problem-solving approaches
Translate insights into clear, actionable recommendations for senior stakeholders
Drive operational excellence and improve the consumer experience through process optimization and strong execution
Support escalation management, product feedback loops, and training initiatives across supported countries
Basic Qualifications
Bachelor's degree in a quantitative, analytical, or related field such as Engineering, Mathematics, Statistics, Economics, or a similar discipline
3+ years of experience in Strategy & Operations, Consulting, Business Operations, or related roles
Strong problem-solving and analytical skills, with experience collaborating across cross-functional teams
Demonstrated ability to manage stakeholders and influence decisions across regions and functions
Excellent written and verbal communication skills, including experience presenting to senior audiences
Fluency in English
Proficiency in SQL
Preferred Qualifications
Experience supporting product launches or feature adoption across multiple markets
Experience managing regional or general initiatives
Ability to navigate ambiguity and scale processes in evolving environments
Experience working in fast-paced, technology-driven organizations is a plus
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Postúlate en Kit Empleo: kitempleo.cl/empleo/1cqmcq
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