Postúlate en Kit Empleo: kitempleo.cl/empleo/1csfml

Functional Analyst

We are seeking a detail-oriented Functional Analyst to to support site updates, testing, and issue resolution across multiple regions.

This role plays a key part in maintaining platform stability and ensuring changes are delivered accurately and reliably.

What You’ll Do:

- Thoroughly test in the Commerce environment to ensure accuracy and prevent potential misuse or financial loss due to promo issues.

- Deploy tested promotions to the production environment.

- Research and troubleshoot issues related to promotions and other site functionalities.

- Maintain site data including product details, user information and general content updates.

- Assist with site testing for bug fixes, enhancements and production issue resolution.

- Investigate and help resolve production issues, especially those related to promotions.

- Collaborate with cross-functional teams to ensure smooth site operations.





- Align working hours with client time zone to support operational needs as needed.

Qualifications:

- Experience with SAP Commerce Cloud Backoffice or similar eCommerce platforms.

- Strong attention to detail and commitment to thorough testing.

- Ability to manage multiple promotions and site updates across different regions.

- Excellent problem-solving and analytical skills.

- Effective communication and collaboration skills.

- Flexibility to align work hours with Pacific Coast time zone and support occasional production issues that occur after hours.

What We Look For:

- Prior experience in retail eCommerce operations.

- Familiarity with promotional strategy and execution across multiple regions.

Required Skill Profession

Computer Occupations

Postúlate en Kit Empleo: kitempleo.cl/empleo/1csfml

📌 Functional Analyst (Santiago)
🏢 Smith Commerce
📍 Santiago