Postúlate en Kit Empleo: kitempleo.cl/empleo/1cte3y

Overview

We are a rapidly growing machine learning and analytics firm that combines corporate transformation expertise with startup agility to create innovative digital solutions for large enterprise clients. Our 60-person team is collaborative, high-performing, and focused on delivering measurable value through technology and data.

About The Role: We are seeking a Business Partner – Technical Consulting to act as a strategic advisor and coach for our forward-deployed technical teams. This role focuses on enabling technical professionals—such as Data Scientists and Machine Learning Engineers—to operate effectively within complex client environments. You will not manage technical output directly, but instead address the human, organizational, and political dynamics that impact delivery success. You will serve as a critical bridge between technical excellence and client-side realities, ensuring consultants are equipped to navigate stakeholder complexity, maintain performance, and sustain long-term engagement. This is a high-impact, advisory role with direct influence on team effectiveness, retention, and client outcomes.

Responsibilities

- Consultant Advocacy & Coaching
Work closely with technical consultants in 1:1 settings to help them navigate challenging client stakeholders and environments. Coach teams on how to communicate complex ideas effectively, build influence, and convert resistance into alignment.
- Stakeholder Navigation & Influence
Support consultants in understanding and navigating client-side dynamics, including informal power structures and decision-making processes. Provide guidance on positioning ideas, managing expectations,



and engaging stakeholders strategically.
- Cross-Functional Mediation
Act as a neutral intermediary between commercial teams (e.g., Key Account Managers) and delivery teams. Ensure that business objectives are balanced with team sustainability, protecting the integrity and well-being of technical staff.
- Performance & Attrition Risk Management
Identify early signs of burnout, disengagement, or frustration within teams. Proactively intervene to address issues before they impact performance or lead to attrition.
- Technical Communication & Delivery Effectiveness
Support consultants in diagnosing why technical ideas may not be accepted or adopted. Provide feedback on communication, framing, and delivery approaches to improve impact and adoption.
- Capability Development & Training Coordination
Identify knowledge gaps and development opportunities across technical teams based on recurring challenges and performance patterns. Coordinate and oversee targeted training sessions to address these gaps, ensuring alignment with business needs and delivery objectives.

Qualifications & Experience

- 5 years of experience in consulting, organizational coaching, people operations, or similar advisory roles.
- Experience working closely with technical teams (e.g., data,



engineering, or product) in client-facing environments.
- Mandatory experience working within software and technology environments.
- Proven ability to navigate complex stakeholder environments and organizational dynamics.
- Strong interpersonal and coaching skills, with the ability to influence without formal authority.
- Fluency in English (written and spoken).
- Experience in high-performance, high-pressure environments (e.g., consulting, tech, or startups) is strongly preferred.

Ideal Candidate Attributes

- High emotional intelligence with the ability to understand and manage interpersonal dynamics.
- Strong communication skills, capable of translating between technical and non-technical stakeholders.
- Trusted advisor mindset with a focus on enabling others to succeed.
- Resilient, composed, and pragmatic under pressure.
- High ownership and accountability, with a proactive approach to problem-solving.
- Ability to operate effectively in fast-paced, ambiguous, and evolving environments.

Benefits

- MacBook Air M2 or similar (con opción de compra hiper conveniente)
- Bonos por desempeño
- Bonos de almuerzo mensuales y almuerzo de equipo los viernes
- Confiable Complementario de salud y dental
- Horario flexible
- Flexibilidad entre oficina y home office
- Medio día libre el día de tu cumpleaños
- Financiamiento de certificaciones
- Inscripción en Coursera con plan de entrenamiento a medida
- Estacionamiento de bicicletas
- Vestimenta informal
- Programa de referidos
- Salida de “teambuilding” mensual

#J-18808-Ljbffr

Postúlate en Kit Empleo: kitempleo.cl/empleo/1cte3y

📌 Business Partner – Technical Consulting (Santiago)
🏢 NeuralWorks
📍 Santiago