Incident Response Engineer - ITIL & ServiceNow (Chile)

Incident Response Engineer - ITIL & ServiceNow (Chile)

20 may
|
HCL Technologies
|
Chile

20 may

HCL Technologies

Chile

HCL Technologies Limited is seeking a Tools & Automation Engineer to enhance operational efficiency through developing and maintaining automation tools in Chile. This role will directly involve ITIL processes and asset management, ensuring that solutions meet organizational quality and cost standards.

The idóneo candidate will resolve critical incidents, support escalated issues, and manage tickets within service level agreements (SLA). They should also have a strong understanding of Service Now and analytical problem-solving skills.

We offer industry-benchmarked compensation and comprehensive healthcare benefits, along with opportunities for career advancement.

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📌 Incident Response Engineer - ITIL & ServiceNow (Chile)
🏢 HCL Technologies
📍 Chile

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