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BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID:18809

Employment Type: Full Time

Job Category: Sales

Work Location: Orlando, FL

BRIEF
The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities include assisting our customers with procurement and order placement, as well as managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to deliver MSC value to these customers.





DUTIES AND RESPONSIBILITIES
- Excellent customer service skills required to assist in customer order placement, quoting, sourcing, and the identification, collection, and logging of all available cost savings statistics.
- Manage MSC ControlPoint Solutions which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put-away, and optimization.
- Determine optimal sourcing strategy for key customer projects, collaborating with the Category Team as needed to drive savings and improve the customer's shop floor.
- Participate in customer plant and/or production meetings, strategic initiative projects, and Lean/Six Sigma events.
- Collaborate with the account team to maximize customer satisfaction and future projects.
- Resolve on-site customer product and service issues by providing sales-related solutions, utilizing both common

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📌 In-plant Solutions Specialist (La Florida)
🏢 MSC Industrial Supply
📍 La Florida