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Overview:
We are seeking a full-time Team Leader B2C Sales in our Santiago, Chile location. In this role, you will be responsible for providing guidance and leadership for a team of Retail Store Associates and online sales along with suggesting and leading execution of individual, team and process improvement plans.

Responsibilities:
Essential Functions
- Provide leadership for stores and Online Sales team including developing and executing action plans, securing associate buy in, and providing annual performance evaluations for team members
- Provide product and process inf1ormation that helps team resolve problems
- Maintain exceptional Garmin product knowledge and detailed knowledge of Garmin’s standard procedures and guidelines
- Monitor and analyze B2C Sales to achieve growth and budget for each online and physical channel
- Observe and participate in the interview process of new stores and eCommerce associates
- Advise associates on handling difficult customer complaints, or handling complaints personally
- Communicate with other departments to ensure orders,



returns and repairs are processed and/or delivered to customers in a timely manner
- Serve as a mentor and coach to stores and eCommerce team, who supports B2C customers sales
- Complete tasks and/or projects to define processes required for completion and effectively communicate such methodologies to parties outside of the department
- Offer suggestions and help to implement process improvements across multiple sites
- Work collaboratively and professionally with other Garmin associates and provide leadership on cross functional teams to achieve departmental and business goals
- Provide reliable solutions to a wide range of difficult problems using sound problem solving techniques
- Exemplify Garmin’s Mission, Vision, Values & Quality Policy and proactively work to improve Garmin’s image and culture
- Responsible for reaching stores and online sales goals for the Chile office

Qualifications:
Basic Qual

Postúlate en Kit Empleo: kitempleo.cl/empleo/1d5jti

📌 Team LeaderC Sales (Santiago)
🏢 Garmin International
📍 Santiago